Shipping policy
At Josluirey Automobilia, many of our products are handcrafted, made to order, and shipped using specialized freight services due to their size, weight, and custom nature. Please review the following shipping information carefully before placing an order.
Production & Processing Times
Most pieces are custom-built or individually prepared after purchase. Production times may vary depending on the complexity of the project, customization requests, material availability, and donor automotive components.
Estimated production and preparation times will be communicated when applicable. Certain ready-to-ship items may ship sooner.
Freight & Large Item Shipping
Many products require palletized freight shipping or specialized transportation services due to oversized dimensions and weight.
Shipping costs may vary depending on:
- Delivery location
- Freight carrier availability
- Residential or commercial delivery
- Liftgate requirements
- White glove or inside delivery requests
Customers may be contacted after purchase to confirm shipping details for large or custom items.
Delivery Inspection
Customers are responsible for inspecting all shipments upon delivery. If visible damage to packaging or products is present, please document the damage with photographs before accepting the shipment whenever possible.
Any shipping damage claims must be reported within 48 hours of delivery and include:
- Photos of damaged packaging
- Photos of the item
- Delivery documentation if available
Failure to report shipping damage within this timeframe may affect claim eligibility with the freight carrier.
Shipping Delays
While we work closely with trusted freight and shipping providers, Josluirey Automobilia is not responsible for delays caused by:
- Freight carrier scheduling
- Weather conditions
- Customs delays
- Supply chain disruptions
- Delivery access limitations
- Circumstances beyond our control
International Shipping
Certain products may be available for international shipping depending on destination and freight logistics. Customers are responsible for any applicable import duties, customs fees, taxes, or local regulations associated with international deliveries.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information. Additional fees may apply for address corrections, re-delivery attempts, storage fees, or refused shipments.
Questions
For custom shipping quotes, white glove delivery requests, international inquiries, or special delivery arrangements, please contact us prior to purchase.